WHAT IS THIS PIECE MADE OF?
The exact material of each piece is clearly stated on its product page. We believe you should know exactly what you are ordering before checkout, so the material details are listed as clearly as possible in the Product Details section.
WILL MY ORDER ARRIVE GIFT-READY?
Yes. Every order is prepared with care and arrives gift-ready. We thoughtfully arrange each parcel so it feels beautifully presented and special to open.
WILL I RECEIVE TRACKING UPDATES?
Yes. Tracking is included with every order. Once your parcel has been shipped, you will be able to follow its journey with greater ease and confidence.
HOW LONG WILL SHIPPING TAKE?
Shipping time usually depends on the destination. We prepare each order with care before dispatch, and tracking is included once it ships. For the most accurate delivery estimate, please refer to the shipping information provided at checkout or on our Shipping Policy page.
CAN I RETURN OR EXCHANGE ITEMS?
Don't love it? Ship it back within 30 days for a free exchange (shipping included), or return it for a refund (just pay shipping)! Note: To be eligible for a return, the item must be unused and in its original packaging.
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